If a product you ordered arrives damaged, or has a defect that we did not catch, it can be returned for a refund, or we can send a replacement. We will cover the shipping cost in this situation.
For reasons other than damage or defects, we will accept returns but it is your responsibility to return the order in good condition, at your shipping expense. We do not deductea restocking fee, but we will deduct the original cost we incurred to ship the order. If requested, we can also provide the return shipping label, and we will deduct that from the final refund once the return is delivered. This is recommended for most customers, as we are able to purchase the shipping labels at a discounted rate compared to the rates you would pay in person at the post office.