Returns and Replacements Policy

If a product arrives damaged, please open a return/replacement request (link at the bottom or under your Account page). We may request a picture of the damage in the event of multiple damaged cases in a single order.

Replacements are shipped out at our expense for damaged items. A tracking number is not automatically provided, but we do maintain records of replacement shipments and can provide tracking if your replacement is taking a long time to arrive.

Returns other than damage or defects are accepted but the buyer is responsible for returning the items in good condition at their shipping expense. We can provide a shipping label upon request, but the cost of the label will be deducted from the final refund. For most customers this is recommended due to our ability to purchase shipping at a lower rate than what you would be offered if you pay in person at the post office.

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